Your Policies, Automated.

TicketLogic turns your policies into active support agents. Automate your customer support according to your standards.

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The Support Bottleneck

Agencies answer the same 20 questions hundreds of times. Skilled agents become 'copy-paste machines,' leading to burnout and backlogs.

The TicketLogic Engine

We index your company regulations. AI reads your rules first, filtering out the noise so your team can focus on complex cases.

NEW! Do your tickets contain many images that need to be assessed? TicketLogic analyzes images based on your policies and data.

Pressure Relief

Automate the 80% of questions that are just policy lookups.

Unlimited Users

Give every support agent access to instant answers.

How TicketLogic Works

01

Connect

Link your inbox or ticketing system. We integrate with your current landscape.

02

Learn

Index your company policies, return rules, warranty regulations, and SOPs.

03

Execute

Auto-draft replies based on your regulations. Ensure consistency across the team.

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Pricing

Three Tiers, One Mission

The Assistant

  • Small teams using email providers (like Gmail etc.)
  • Automation: Auto-send replies based on simple policy logic.
  • Volume: 750 tickets/month.

The Manager

  • Scaling agencies
  • Integration: Full Connections.
  • Volume: 3,000 tickets/month.
  • NEW! Photo attachment recognition on returned tickets for assessment

The Operator

  • Enterprise
  • Includes: Everything from The Manager tier
  • Scope: Autonomous agents that execute tasks inside your backend.
  • Volume: Unlimited with volume discounts.

Get in Touch

Book a Demo

Ready to reduce support pressure? Let's discuss how TicketLogic can help.